Five trends shaping the business world of Emerging Markets (EMs)

Ram Sarvepalli, Leader- Advisory Services, India and Partner – Emerging Markets Center, shares upcoming trends in Emerging Markets (EMs) and how companies can grow in the changing business environment.

At the beginning of the 21st century, Emerging Markets were positioned as shining stars, driven by buoyant global trade and easy financing. However, their fate has proven to be dynamic over time. Their annual GDP growth rate went up from 3.8% in 2001 to 8.7% in 2007 and then down to 4.7% in 2013. As a result, companies are relying on a new set of drivers to rebound their growth in these markets.

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Enhance your Business Performance Management (BPM) framework

Business performance management helps link strategic planning objectives with key operational outcomes and is key to effective strategy execution.

Globally, organisations are facing multiple challenges around managing the complex issue of business performance. They are rethinking their business performance management (BPM) framework to mitigate challenges such as insufficient actionable information, poor linkages between strategic and operational objectives, and inconsistency in financial and operational KPIs (Key Performance Indicators) across different businesses. Milan Sheth, Partner and Technology sector leader shares his thoughts on enhancing business performance management framework.

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How can CIOs create business value?

Who knew that the value of a cell phone will depend on the apps that it can support; and shoes will have integrated censors to enhance user experience?  Trends such as social media, mobility, analytics and cloud can not only disrupt your business models but transform the inter-relationship of IT and end-users.  Such changes in the marketplace require CIOs to take on a more strategic role to deliver value.

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The four principles of Agile Innovation

The increasing pace of change and its disruptive impact on businesses is now common knowledge.  Gone is the time when products had a lengthy lifecycle, and a single R&D investment generated a revenue stream for years to come. Today, the market is being flooded with new products and services by large organizations and start-ups. This is a clear indication of the need for them to be agile and responsive in order to maintain their competitive position. In his new blog  Ram Sarvepalli, Leader Advisory Services- defines Agility (at the organizational level) relates to an enterprise’s ability to rapidly adapt to changes in the business environment and its key principles.

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Delivering the best customer experience: 5 key insights

Dinesh Mishra, Leader-Customer practice at EY, while highlighting the growing realization about the importance of delivering compelling and differentiated customer experience, emphasizes on the need for an overall customer centric approach and how this can be made the core for an organization and allow technology to act as a strategic enabler.

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The evolution of Bring your own device (BYOD) to BYO’X’

Caucasian businessman using digital tablet in cafeToday’s workforce believes in working their way and so the work done matters and not the place. The liberty to do the work their way is backed by BYOX phenomena and hence it has become the “Buzzronym” of the season. In this blog post Jaspreet Singh, Associate Director, IT Risk and Assurance highlights the evolution of BYOD (device) to BYOX where ‘X’ could be anything or everything.

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Managing governance and risk issues in a VUCA world

Woman slacklining in bare feetThe modern day enterprise is increasingly facing a volatile, uncertain, complex, and ambiguous (VUCA) world. Organisational reputations and indeed futures will be made or more likely destroyed by their response to managing their GRC (governance, risk and compliance) processes. In this blog post  Samiron Ghoshal, Partner and National Leader IT Advisory Services, EY, India, shares the need for minimising the resources devoted to risk and compliance activities to cut back office costs.

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