Organizations nowadays are grappling with the increasingly growing consumer base and their needs. In such a scenario, directly engaging with the customers is proving to be highly resourceful. In today’s blog post read how co-creation models are gaining prime importance and paving a way for a collaborative future.
Easier access to the global talent pool and availability of skilled and talented human capital in emerging economies has compelled organizations to consider intellectual outsourcing as a strategic decision.
An overwhelming 22 out of our major 32 cities (in India) have to struggle with the problem of water shortage on an everyday basis. Some of the cities have adequate supply but are plagued by inadequate engineering and poor maintenance.
Digital can provide the mass marketing effect of television, the personal connect of a door-to-door salesman and the responsiveness of a front office. It is much more than just technology as it has the power to transform customer experiences, establish demand for products and services, and enable collaboration. In this blog post read about how continuous innovation and digital explosion can help create quality business models and offer better experiences. Continue reading
Optimizing contract value and mitigating your legal, financial, governance and operational risks through effective contract management
Exponential rise in outsourcing of non-core/ core services, globalization and new business models over last 5 years have led to a significant increase in the complexity and volume of third party contracts (viz. customer, vendor, JVs, franchisee, outsourcing, off-shoring contracts). Simultaneously, several regulators across industries (especially BFSI, healthcare, telecommunication etc.) have tightened their oversight of third party contracts. There have also been several instances wherein global regulatory bodies have imposed hefty penalties on companies on account of weak governance over their vendor contracts.
Ram Sarvepalli, Leader- Advisory Services, India and Partner – Emerging Markets Center, shares upcoming trends in Emerging Markets (EMs) and how companies can grow in the changing business environment.
At the beginning of the 21st century, Emerging Markets were positioned as shining stars, driven by buoyant global trade and easy financing. However, their fate has proven to be dynamic over time. Their annual GDP growth rate went up from 3.8% in 2001 to 8.7% in 2007 and then down to 4.7% in 2013. As a result, companies are relying on a new set of drivers to rebound their growth in these markets.
Business performance management helps link strategic planning objectives with key operational outcomes and is key to effective strategy execution.
Globally, organisations are facing multiple challenges around managing the complex issue of business performance. They are rethinking their business performance management (BPM) framework to mitigate challenges such as insufficient actionable information, poor linkages between strategic and operational objectives, and inconsistency in financial and operational KPIs (Key Performance Indicators) across different businesses. Milan Sheth, Partner and Technology sector leader shares his thoughts on enhancing business performance management framework.