Why go digital?

Digital can provide the mass marketing effect of television, the personal connect of a door-to-door salesman and the responsiveness of a front office. It is much more than just technology as it has the power to transform customer experiences, establish demand for products and services, and enable collaboration. In this blog post read about how continuous innovation and digital explosion can help create quality business models and offer better experiences. Continue reading

Enhancing your existing contract management framework

Optimizing contract value and mitigating your legal, financial, governance and operational risks through effective contract management

Exponential rise in outsourcing of non-core/ core services, globalization and new business models over last 5 years have led to a significant increase in the complexity and volume of third party contracts (viz. customer, vendor, JVs, franchisee, outsourcing, off-shoring contracts). Simultaneously, several regulators across industries (especially BFSI, healthcare, telecommunication etc.) have tightened their oversight of third party contracts. There have also been several instances wherein global regulatory bodies have imposed hefty penalties on companies on account of weak governance over their vendor contracts.

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Five trends shaping the business world of Emerging Markets (EMs)

Ram Sarvepalli, Leader- Advisory Services, India and Partner – Emerging Markets Center, shares upcoming trends in Emerging Markets (EMs) and how companies can grow in the changing business environment.

At the beginning of the 21st century, Emerging Markets were positioned as shining stars, driven by buoyant global trade and easy financing. However, their fate has proven to be dynamic over time. Their annual GDP growth rate went up from 3.8% in 2001 to 8.7% in 2007 and then down to 4.7% in 2013. As a result, companies are relying on a new set of drivers to rebound their growth in these markets.

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Enhance your Business Performance Management (BPM) framework

Business performance management helps link strategic planning objectives with key operational outcomes and is key to effective strategy execution.

Globally, organisations are facing multiple challenges around managing the complex issue of business performance. They are rethinking their business performance management (BPM) framework to mitigate challenges such as insufficient actionable information, poor linkages between strategic and operational objectives, and inconsistency in financial and operational KPIs (Key Performance Indicators) across different businesses. Milan Sheth, Partner and Technology sector leader shares his thoughts on enhancing business performance management framework.

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How can CIOs create business value?

Who knew that the value of a cell phone will depend on the apps that it can support; and shoes will have integrated censors to enhance user experience?  Trends such as social media, mobility, analytics and cloud can not only disrupt your business models but transform the inter-relationship of IT and end-users.  Such changes in the marketplace require CIOs to take on a more strategic role to deliver value.

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The four principles of Agile Innovation

The increasing pace of change and its disruptive impact on businesses is now common knowledge.  Gone is the time when products had a lengthy lifecycle, and a single R&D investment generated a revenue stream for years to come. Today, the market is being flooded with new products and services by large organizations and start-ups. This is a clear indication of the need for them to be agile and responsive in order to maintain their competitive position. In his new blog  Ram Sarvepalli, Leader Advisory Services- defines Agility (at the organizational level) relates to an enterprise’s ability to rapidly adapt to changes in the business environment and its key principles.

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